Track Descriptions

Join us at ICON 2020 for a variety of sessions designed to take your business to the next level:

Artificial Intelligence and Machine Learning – Fuel Faster and Smarter Decision-Making

In these sessions, you’ll hear from Blue Yonder and Blue Yonder executives as well as thought leaders and customers just like you that are changing the game for their shoppers, leveraging AI and ML algorithms to catapult their business forward with prescriptive recommendations enabling more accurate, profitable business decisions.

Customer Value Realization – Harness the Power of your Blue Yonder Investments

Looking for ways to get additional value out of your Blue Yonder investments? This is the track for you. Get tangible insights from retail and supply chain leaders and how they are working with our global value engineering team to accelerate their supply chain transformations.

Diversity & Inclusion

Is your company dedicated to building a diverse and inclusive workplace like ours is? New for ICON 2020, we’re offering best practice sessions from thought leaders and our own customers and partners, and extended opportunities with our Women’s Interest Network.

Education and Training – Best Practices and More

Whether you are a superuser and training your users on Blue Yonder solutions, or want to understand the training services, methodologies and formats available to help you succeed, this track has it all.

Blue Yonder Services -- Accelerate Your Results, Transform Your Business

Learn how Blue Yonder Services help drive impressive transformations for thousands of customers around the world. From lessons learned, change management and advanced data analytics, to moving to Blue Yonder Cloud Services , hear how customers are accelerating their results with Blue Yonder Services.

Industry Roundtables

Join these informative industry exchanges – from automotive and high-tech to food and beverage and more, these sessions gather supply chain practitioners and experts to address trends in the industry. These roundtables provide a forum to share experiences, challenges and solution approaches with peers and Blue Yonder leaders as you consider these initiatives for your company.

Professional Development – How to Advance your Career

While AI and ML are critical to your digital transformation, you need a team fully engaged and ready to take the leap to the next level. Through our emphasis on talent and culture, you’ll learn how to recruit and retain top talent, build a culture that thrives in change, learn important collaboration techniques for working with internal teams and your technology partners, and more!

Retail – From Planning and Allocation, to Pricing and Promotions to Store Operations

Explore how you can create a more powerful customer experience with personalized promotions and pricing, how you to reduce waste and drive more revenue with optimized pricing, how to prevent out-of-stocks and increase shopper satisfaction and how to engage store associates and reduce attrition in a gig economy.

Segment Roadmaps

In these sessions, you’ll get a behind-the-scenes look at Blue Yonder’s roadmap for our end-to-end solutions supply chain solutions portfolio. Now’s your chance to weigh in on product direction, functionality and more.

Special Interest Group Meetings

Blue Yonder Special Interest Groups (SIG) help you leverage Blue Yonder’s global expertise of 4,000 customers to attack your own supply chain challenges. SIG meetings will help you attack your own supply chain challenges, while giving you a chance to share feedback on product direction as well as network, share best practices and build relationships with other SIG members.

Supply Chain Planning and Execution – From Demand, Factory and Supply Planning, to Transportation, Warehouse and Warehouse Labor Management

Explore how to create a more automated, intelligent and efficient warehouse, how to gain real-time end-to-end visibility across the supply chain for intelligent decision-making, how to meet rising service levels and how to engage drivers and warehouse associates in a workforce-strapped economy.


With a theme of ‘Supply Chains Save the World,’ this track will focus on building more sustainable businesses through waste reduction, efficient energy use, smarter sourcing and helping trading partners make more sustainable decisions that are good for business and the planet.